Support Center

Get help with My Bodega NYC's inventory management system

About My Bodega NYC

My Bodega NYC is a comprehensive inventory management solution designed specifically for bodega owners in New York City. Our platform helps you:

  • Track inventory levels and get low stock alerts
  • Analyze sales data to identify best and worst selling items
  • Integrate seamlessly with your Clover POS system
  • Manage purchase orders and vendor relationships
  • Keep your inventory in sync with real-time sales

Our mission is to help bodega owners save time, reduce waste, and increase profits through better inventory management.

Frequently Asked Questions

How do I connect my Clover account?

To connect your Clover account, go to the Settings page and click on "Connect to Clover." You'll be redirected to Clover's authentication page where you'll need to log in with your Clover credentials and authorize My Bodega NYC to access your store data. Once authorized, you'll be redirected back to our app, and your inventory will begin syncing automatically.

How often does inventory sync with Clover?

Your inventory syncs with Clover in real-time through webhooks. Every time a transaction is completed in your Clover POS system, our app receives an update and adjusts your inventory counts accordingly. You can also manually trigger a sync from the Inventory page by clicking the "Sync with Clover" button.

How do I create a purchase order?

To create a purchase order, navigate to the "Purchase Orders" section and click the "New Purchase Order" button. Select a vendor from your list (or add a new one), then add items to your order by searching your inventory. You can specify quantities and costs for each item. Once complete, you can save the purchase order as a draft or mark it as "Ordered" to track its status.

What reports are available?

My Bodega NYC offers several built-in reports to help you analyze your business:

  • Sales Analysis: View top and bottom selling items by volume or profit
  • Inventory Valuation: See the current value of your inventory
  • Reorder Report: Identifies items that need to be restocked
  • Purchase Order History: Track spending by vendor or category
  • Transaction History: Detailed log of all sales transactions

All reports can be exported to CSV for further analysis in spreadsheet software.

Is there a mobile app available?

While we don't currently offer a dedicated mobile app, My Bodega NYC is fully responsive and works great on mobile browsers. You can access all features from your smartphone or tablet, making it easy to check inventory or update purchase orders while on the go.

Contact Support

Need additional help? Our support team is ready to assist you with any questions or issues you may have.

Email Support

For the fastest response, please email us at [email protected]

We typically respond to all inquiries within 24 business hours.

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM Eastern Time

Weekend support available for urgent issues only